Volume 12, Number 2, December 2017
| The Impact of Perceived Service Recovery and Involvement on Customer Behavior Patterns: The Mediated Effects Examination Ya-Hui Chan, Shu-Ping Lin |
1-40
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| M&A Proposal Geared to Success: Matters, Aspects and Theories to be considered by Acquirer Vera Cherepanova |
41-64 |
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| Silicon Storefronts: Exploring the Evolution of M-Commerce’s Effect on Service Industries Kuang-Heng Shih, Sangsu Kang |
65-96
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| Low-fare Airlines Service Quality, Customer Satisfaction and Customer Loyalty Fu-Ju Yang, Kuang-Hsun Shih, Yi-Hsien Wang, Dinh Thanh Nha |
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97-122
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| An Exploration of the Relationship between Financial Decision-Making and Operational Performance in the Panel Industry Wei-Chuan Wang |
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123-144
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The Impact of Different Investors’ Net Buying Pressure on Implied Volatility Tung-Yueh Pai, Yen-Hsien Lee, Ya-Hui Lin |
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